I am unable to print because I do not have access to a printer. As a result, unlike many online retailers, Adidas will not send a return mark. Returns are made simple at places like Orvis, Pendleton, and Nike. "Take the shoes to a supermarket," Adidas advises. In Fresno, California, there are none. Unless I sell them to a neighbour, I'm left with a painfully tight pair of shoes. CUSTOMER SERVICE AND RETURNS ARE AWFUL.